How it works
From registration to receipt.
Four stops put a premise on the IGES round, and each one leaves a record the office can check.

The four steps
Step 1: We register your premise
An IGES officer visits, records the premise and its contact details, and captures its location on the map.
- The officer records the premise and how to reach you.
- The premise's location is captured on the map, so crews and the office can find it.
- The billing cycle and collection schedule are agreed at the same visit.

The IGES team reading a plan Step 2: A QR sticker goes on the gate
The officer prints the premise's own QR sticker on the spot and fixes it at the gate before leaving.
- Each sticker carries a QR code unique to the premise.
- The officer prints it at the premise and fixes it at the gate before leaving.

A tipper in a residential lane Step 3: Crews collect on schedule
Crews collect on the schedule agreed at registration, and each pick-up is recorded against the premise.
- Crews collect on the schedule agreed for the premise.
- Each pick-up is recorded against the premise it came from.

Crew loading at the roadside Step 4: You pay and get a receipt
Pay in cash, by MTN Mobile Money, Airtel Money or bank transfer. Every payment is recorded and receipted.
- Pay in cash, by MTN Mobile Money, Airtel Money or bank transfer.
- Every payment is recorded against the premise, and you receive a receipt.

IGES pickup with the crew
Your sticker
Scan the gate, see your account.
Point a phone camera at the QR sticker on your gate and enter your PIN. Your account opens on the screen.
- Identifies the premise
- Crews and the office know exactly which premise a sticker belongs to.
- Protected by a PIN
- Your account opens only once the PIN is entered.
Billing and payment
Billing options and ways to pay.
Billing options
- Monthly
- One bill each month.
- Quarterly
- One bill every three months.
- Annual
- One bill for the year.
- Per pick-up
- Bring your waste to the truck and pay for that pick-up.
- As per contract
- Terms set out in a contract with the office.
Ways to pay
- Cash
- MTN Mobile Money
- Airtel Money
- Bank Transfer
Each payment is recorded against your premise, and you receive a receipt for it.
Get your premise on the round.
Tell us where you are and what kind of premise you run. The IGES office takes it from there.